Privacy Policy

Last updated: 28 August 2026

The Property Decision Library and Auckland Property Insight respect your privacy and are committed to handling personal information responsibly and in accordance with applicable New Zealand privacy requirements.

This Privacy Policy explains what personal information may be collected when you visit The Property Decision Library or contact Auckland Property Insight, why it may be collected, how it may be used or disclosed, and your rights in relation to that information.

Information We May Collect

We may collect personal information that you voluntarily provide when you contact Auckland Property Insight.

This may include:

  • your name
  • your email address
  • your telephone number, if you choose to provide it
  • information contained in an enquiry, email or other communication you send to us
  • other information you choose to provide in connection with your enquiry

Please avoid sending sensitive personal information unless it is reasonably necessary for your enquiry.

Website Usage Information

The Property Decision Library is hosted using WordPress.com.

We may receive general website-usage information through WordPress.com, Jetpack Stats and related website tools.

This may include information such as:

  • pages and posts viewed
  • referral sources
  • search engine terms
  • outbound link clicks
  • approximate country, region or city
  • browser or device information
  • general website activity

WordPress.com and Jetpack may process technical information such as IP addresses, user-agent information, referring URLs and timestamps in order to provide website functionality and statistics.

The information available to us through website statistics is generally aggregated or presented as website activity rather than information that allows us to identify individual visitors.

How We Use Personal Information

We may use personal information to:

  • respond to your enquiry
  • communicate with you about a property-related question or request
  • understand the nature of the assistance you are seeking
  • provide information or services you have requested
  • operate, maintain and improve The Property Decision Library
  • understand how visitors use the website
  • maintain the security and functionality of the website
  • comply with applicable legal obligations

We will only use personal information for the purposes for which it was collected, or for another purpose permitted by law.

Who May Receive Your Information

We may use third-party service providers that help us operate the website, manage communications or provide technology and related business services.

This may include website hosting and technology providers such as WordPress.com and other service providers used in the ordinary operation of Auckland Property Insight.

We do not sell your personal information.

We will not disclose your personal information to other parties except where:

  • it is reasonably necessary to provide a service or respond to a request you have made
  • you have authorised the disclosure
  • a service provider is assisting us with legitimate business functions
  • disclosure is required or permitted by law

Where personal information is handled by third-party providers, their own privacy practices may also apply.

Providing Your Information

You are not required to provide personal information simply to browse The Property Decision Library.

If you choose to contact Auckland Property Insight, you may need to provide enough information for us to understand and respond to your enquiry.

If you do not provide sufficient information, we may not be able to respond fully to your request or provide the information or assistance you are seeking.

Information Obtained From Other Sources

Where reasonably necessary and permitted by law, Auckland Property Insight may sometimes receive personal information from a source other than the individual concerned.

Where New Zealand privacy law requires us to notify you about the indirect collection of your personal information, we will take reasonable steps to do so unless an applicable exception applies.

Cookies and Similar Technologies

WordPress.com and related services may use cookies, pixels and similar technologies for website functionality, security, traffic measurement and analytics.

Cookies are small files or pieces of information used by websites and browsers to support website functions and remember certain information.

You can usually control or disable cookies through your browser settings.

Disabling some cookies or similar technologies may affect the functionality or performance of certain website features.

Third-Party Links

The Property Decision Library may contain links to external websites and platforms, including Auckland Property Insight social media channels and other third-party resources.

These external websites have their own privacy practices and policies.

Auckland Property Insight and The Property Decision Library are not responsible for the privacy practices, security or content of third-party websites.

We encourage you to review the relevant privacy information when visiting external websites.

Storage and Security

We take reasonable steps to protect personal information we hold from loss, misuse, unauthorised access, modification or disclosure.

Personal information will not be retained for longer than reasonably necessary for the purposes for which it was collected, subject to any legal or legitimate business requirements.

However, no website, electronic storage system or method of electronic communication can be guaranteed to be completely secure.

Accessing or Correcting Your Personal Information

Under the New Zealand Privacy Act 2020, you may have the right to request access to personal information we hold about you and to ask for it to be corrected if you believe it is inaccurate.

To request access to or correction of your personal information, or if you have a question about how your information is handled, please contact:

Aster Lee
Founder & Principal Consultant
Auckland Property Insight

Email: aster@aucklandpropertyinsight.com

Auckland, New Zealand

We may need to verify your identity before providing access to personal information.

Privacy Questions or Concerns

If you have a question or concern about how Auckland Property Insight has handled your personal information, please contact us using the details above so that we can consider and respond to your concern.

You can also find information about your privacy rights through the New Zealand Office of the Privacy Commissioner.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to The Property Decision Library, Auckland Property Insight, our technology, our information-handling practices or applicable privacy requirements.

The latest version will be published on this page with the date of the most recent update.

Helping you become decision-ready.